Contact us

Support

For help with your account, billing, subscriptions, refunds, or anything else, email support@aria.chat.

• Response time: we reply to every message within 48 hours.
• Billing queries: include the email on your account and, if relevant, your order ID from the GST invoice.

Reporting content

The fastest way to report a companion message is in the chat itself: tap the flag icon next to any message (or “Report a message” in the chat menu), choose a reason, and our team will review it. You can also email reports to support@aria.chat with a screenshot.

Grievance Officer (India IT Rules, 2021)

In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, you may escalate complaints and grievances to our Grievance Officer:

• Name: Grievance Officer
• Email: grievance@aria.chat
• Address: ENYO Digital Services — Grievance Redressal, Registered office address (to be updated), India

Aria is operated by ENYO Digital Services. Charges appear on your card or bank statement as ENYO DIGITAL SERVICES.

Grievances are acknowledged within 24 hours and resolved within 15 days of receipt, as required by the Rules. Please include your account email, a description of the issue, and any relevant screenshots.

A reminder about what Aria is

Aria is an AI companionship entertainment service for adults 18+. Every companion is artificial intelligence — not a real person — and all conversations are strictly non-explicit.